How do we fix the not fixing?

While quickly providing solutions to employees’ problems can be tempting, given your pressing deadlines and long list of important tasks, consider the value-building approach of asking them the right questions, which include benefits like helping them develop their problem-solving abilities, creativity, and resourcefulness.

Try a 5-minute self check-in exercise to build self-awareness.

Being able to stay calm, open-minded, and quickly adapt to shifting circumstances in this wild new world, is and will continue to be a competitive advantage in the workplace. Great leaders are able to navigate the changing winds of their teams' emotions and chart the course ahead. Learn to set the tone of your organization, while managing your team's big personalities and strong emotions.

Statistics show two-thirds of employees in the U.S. are completely disengaged or neutral about their work. This means that asking great questions, and listening even better, is more important than ever. Great leaders draw out the best thinking and performance from their employees. It’s about being present—tuning into yourself and those around you, and holding space for your team—and allowing the smartest people in the room to speak up, and genuinely listening, rather than dominating the conversation, and shutting down those around you.

He viewed his team as unproductive and selfish. Always wanting to discuss their needs and wants. Identifying problems. Bringing them to him to solve. All while the company struggled financially and he grappled with how best to right the ship. He just wished they would come to him with answers. A thoughtful plan offering productive steps forward. Carry their weight. Earn their pay.