Avoiding Difficult Conversations

“It’s kind of working,” he’d been telling himself for the last several weeks. “Maybe if I just try harder, I can rehabilitate him,” he rationalized. And so he kept putting it off. Coming up with second and third chances. In the meantime, frustrating and angering the team members around the individual. In a grey area, going back and forth in his mind. And the decision to let an employee go, all the more challenging for him, given his innate desire to make people happy.